Date added: 08/01/2021
Sensing Culture was a three-year multi-partner project with the Royal National Institute of Blind People (RNIB) as the lead partner, and funded by £438,900 from…
Resource Category: user services
Digital Access and Inclusion for your visitors: Producing content - Training Session 14 July 2020
Date updated: 11/09/2020
Podcast: How to get started in social media (includes inclusive digital communication): https://youtu.be/H30jiDES--E There are other EMBED talks via https://embed.org.uk/embed-talks on mental health, passport systems to support staff…
Webinar: ‘Supporting disabled visitors in the post-COVID world’, 30 June 2020
Date updated: 11/09/2020
Please note: We are working on providing closed captions to our training in the near future Supporting Visitors in the Post Lockdown World EMBED-DCN Training…
Disability Access Information Online: Checklist for museums, galleries and heritage sites
Date added: 31/07/2019
The survey undertaken as part of State of Museum Access 2018 found that around one in five (19%) of accredited museums did not provide any…
Resources from the Hampshire Military Museums Network Meeting, 10 July 2019
Date updated: 31/07/2019
“Surviving Projects” was the theme for the Hampshire Military Museums Network Meeting, held at Southwick Park and Royal Military Police Museum on the 10th July…
Materials from Effective Retail for Smaller Museums, Refresher- Nov 2017
Date updated: 26/04/2019
Presentation slides by Alison Guilfoyle. Download Retail_Refresher_November_2017.pdf... How-to guides on for small museums on: Small Museum Shops that are Profitable Sourcing the Product Range E-Commerce…
Materials from ‘Data Protection Briefing - Oct 2017’
Date updated: 26/04/2019
The first presentation was a recap on the Data Protection Rules to date by Crispin Dick, Paris Smith LLP. Download Museums_Data_Protection_Talk__02300151_.pptx... The second presentation by…
Materials from ‘Museum Re-display: approaches & solutions’
Date updated: 26/04/2019
Working in partnership with one of the main funder, the Heritage Lottery Fund, this event helped museums share their thinking about what makes a successful project,…
Basic Access Checklist
Date updated: 18/12/2019
A 3-page tick-box check list to start you on the right track on assessing access issues in your museum. This check list is for guidance…
Quick Access Checklist for Volunteer-based Museums
Date updated: 26/04/2019
Based on MLA Access for All Self-Assessment Toolkit. This checklist is not definitive; there are always more things organisations can do to improve their services…
Welcoming your blind and partially sighted customers
Date updated: 26/04/2019
RNIB have written this factsheet especially for leisure organisations, including museums, to give a better understanding of how to make your services more accessible to…
Promoting your museum’s access and facilities to people with disabilities
Date updated: 30/04/2019
If you have worked to make your museum accessible for disabled visitors, then make sure you let people know. As well as including information in…
Guidance on accesible toilets
Date updated: 26/04/2019
Based on notes provided by Cassie Herschel-Shorland, Access and Museum Design Consultant www.cassiehs.com, via the GEM list: The following provision is recommended and to meet…
Disability Briefing
Date updated: 26/04/2019
A Disability Briefing presentation given by Brighton & Hove Council in November 2013. Download Disability_Briefing___Brighton___Hove_Council__Nov_2013.ppt...
Shifting Perspectives: Opening up museums and galleries to blind and partially sighted people
Date updated: 26/04/2019
This helpful book identifies approaches to key aspects of service delivery which can help improve access to museums and galleries for blind and partially sighted…
Shop Exit Survey
Date updated: 26/04/2019
Suggested questions to ask when compiling a shop exit survey, by Chris Walton, Aug 2013. Download Shop_Exit_Survey___Chris_Walton__Aug_2013.doc...
World Stories Final Report 2013
Date updated: 26/04/2019
The Final Report of the World Stories South East project, run between November 2012-March 2013 and funded through ACE Strategy Support Fund. Download WorldStoriesFinalReport2013.pdf... You…
Kpontin - Interim Report
Date updated: 26/04/2019
Kate Pontin's interim report, May 2013, on her progress towards developing a regional visitor capture framework. Download KPontin___Interim_Report.pdf... You might also like Emergency Plan: Business…
Josie Gale - FWW Centenary Presentation
Date updated: 26/04/2019
Presentation from Josie Gale, (Centenary Programme Museum Liaison Officer for English Regions) describing her role at the Imperial War Museum and about the Imperial War…
SEWS mental health project - report of phase 1, 2008
Date updated: 26/04/2019
Written by Jocelyn Goddard, Natalie Chambers, Neil Goddard, and Rebecca Linley for the Surrey, East & West Sussex Museum Development Service, 2008. Download SEWS_mental_health_project___report_of_phase_1__2008.doc... You…