1:1 Coaching Support for Museum Staff


1:1 Support for Museum Staff using Conversational Coaching Techniques

The Covid 19 situation has brought with it many new challenges, some of which seem to have no answers.  It has also caused many of us to think about our museum and our operations in new ways.  Sometimes this can be a lonely and overwhelming process.  It may be that you would benefit from an opportunity to talk through the issues in confidence with an independent outsider.

We are offering coaching-style sessions with a member of team to help you clarify your thinking and support you in developing a solution.


What are we offering?

A coaching-style session offers a simple but effective way to think through a problem or challenge.  Unlike mentoring, the coach is not there to give advice or tell you what you should be doing. Instead a coach will ask open, thought-provoking questions.

This approach is based on the principle that individuals often know the best way to solve their own challenges, but we don’t always give ourselves the time and space to do just that.

A coaching-style conversation gives you a chance to talk through your challenges and consider positive solutions which work for you.  It enables you to set aside time to consider a tricky problem, with a supportive, non-judgemental listening ear.


What is available?

We have two members of the SEMD team (Stephen and Katrina) who are experienced in using coaching techniques to facilitate a conversation.  As part of our support to museums across the south east for 2021-22, we are running a pilot scheme for individuals to book one or two coaching sessions with one of our team.

This offer is free of charge and can be used by staff, volunteers or Trustees facing particular challenges in their museums.


What does it involve?

Sessions can happen at your museum, in a local café or over Zoom.  Where social distancing is being advised, we will be conducting these sessions online or over the phone.

You will be able to book a one hour time slot with either Stephen or Katrina at a time that suits you.  We recommend you find a quiet space, without interruptions to get the best out of the experience.

Museum staff who have taken part in one of these 1:1 sessions have found them very beneficial – helping them to think more widely about an issue and giving them new motivation to tackle on-going challenges.

Your session will need to focus on a museum workplace challenge, so decide in advance what you want to talk about.   A coaching-style approach works best when there is a real challenge that you want to explore.  Your coach will simply reflect back some of your thoughts and ask you open questions, so you can think through solutions at your own pace.

Rest assured that the content of your conversation will be kept confidential (the only exceptions being illegal activities or safeguarding concerns).

Coaching is not about giving advice as you are the person best placed to know what might help resolve your particular challenge.  However, if after the session, you would like some specific practical advice please ask.  The SEMD team has a wide range of experience and contacts across the south east.


How do I book a session?

If you would like to book a session, just send an email to Katrina.burton@hampshireculturaltrust.org.uk or Stephen.lowy@hampshireculturaltrust.org.uk and we’ll arrange a date.

At the end of the session, we will invite you to arrange a follow up session with your coach.  This is an excellent way to support you in putting your solutions into practice.

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