Date added: 05/12/2019
Our second 'Family Friendly Museums' training session was held on Thursday 28th November 2019 at Tunbridge Wells Museum & Art Gallery. This one-day training event…
Resource Category: audience development
Inspiring Culture of Philanthropy Legacy Peer Support Group
Date added: 08/08/2019
View resources from the meeting on the 5th August 2019, which took place at the Spring Arts & Heritage Centre. Romilly Beard, Fellow in Museum…
Materials from Impact workshop, 8 March 2018
Date updated: 30/04/2019
This day was an opportunity for LAINet members and museum staff to discuss and explore evaluation techniques and the quality standards set by the Arts…
Guide on non-user consultation in museums
Date updated: 26/04/2019
Non-user consultation is a requirement for every Accredited Museum. If you would like to improve how you consult with new communities, here is some help.…
General Data Protection Regulation (GDPR): ICO guidance for not-for-profit organisations
Date updated: 26/04/2019
ICO guidance for not-for-profit organisations, which aims to answer GDPR questions regularly raised by charities and voluntary organisations. General Data Protection Regulation (GDPR): ICO guidance…
General Data Protection Regulation (GDPR): The Essentials for Fundraising Organisations
Date updated: 26/04/2019
On 25 May 2018 the new General Data Protection Regulation (GDPR) will come into effect in the UK. This will replace the current Data Protection…
Rural Touring in a Nutshell
Date updated: 30/04/2019
This guide has been produced by the National Rural Touring Forum (NRTF). In it you'll find information on how rural touring schemes operate and on…
Materials from Visitor Services in Military Museums seminar hosted by the HMMN, November 2015
Date updated: 26/04/2019
Outline of the day Shining a spotlight on the distinctive opportunities and challenges of providing an excellent visitor experience in military museums, including welcoming visitors and…
Materials from Young Roots Briefing
Date updated: 26/04/2019
Presentations from the 'HLF Young Roots Briefing' on Thursday 17 September 2015 at Quay Arts in Newport, Isle of Wight Download HLF_Young_Roots_Briefing_17_Sept.pdf... Download HCT_ENTRENCHED.pdf... More…
Materials from ‘Peer Development Groups’ launch September 2015
Date updated: 26/04/2019
Outline of the day Discussing peer development ideas for the next six months An opportunity for each of the three peer development groups to meet,…
Materials from ‘Getting to Grips with Audience Data’
Date updated: 04/05/2019
Outline of the day Tackling shared audience data challenges Seminar held at National Motor Museum, Beaulieu on 8 July 2015. Participants learned from case studies…
Working Towards an Audience Development Plan
Date updated: 04/03/2021
Presentation from 'Working Towards an Audience Development Plan' workshop delivered by Nicky Boyd in January 2015 as part of the activities of the Hampshire Solent…
Partnerships for Learning: A Guide to Evaluating Arts Education Projects
Date updated: 26/04/2019
Developed by Felicity Wolf and published by Arts Council England. Partnerships for learning aims to help everyone involved in arts education projects to understand evaluation…
Belfast City Council Tourism, Culture and Arts Unit: Marketing and Audience Development Toolkit for Arts and Heritage Organisations
Date updated: 26/04/2019
This toolkit is designed to help arts and heritage organisations develop a marketing and audience development plan. One of the resources collated and shared by…
Arts Council England Family Friendly Toolkit
Date updated: 30/04/2019
This toolkit is designed to support arts organisations wishing to make a commitment to families, making it easier for families to take part in the…
Arts Council England Family and Community Focused Toolkit
Date updated: 26/04/2019
Arts Council England Family and Community Focused Audience Development Toolkit. Based on one of the audience segments identified within Arts Council’s Arts audiences: insight (AAI)…
Arts Derby Audience Development Toolkit
Date updated: 26/04/2019
Arts Derby Audience Development Toolkit. Author: Louise Cogman. One of the resources collated and shared by the Hampshire Solent 'Audience Development' Peer Development Group. Download…
Social Media at Tunbridge Wells Museum & Art Gallery
Date updated: 26/04/2019
Part of the Peer2Peer session 'Social Media and Museums', Jeremy Kimmel from Tunbridge Wells Museums & Art Gallery gave this presentation on how they use…
‘Audience Development’ Peer Development Group
Date updated: 04/03/2021
Museum Name Dimbola Museum and Galleries, Brading Roman Villa, Warrior 1860, The Diving Museum, Jane Austen’s House Museum. Museum Contact Rachel Flynn, Dimbola Museum and…
2014 Arts Award Supporter Starter Kit
Date updated: 26/04/2019
Trinity College has launched this revised Starter Kit for organisations wanting to become Arts Award Supporters. There is also a new website aimed specifically at…
CultureHive
Date updated: 26/04/2019
CultureHive is a free resource to help you discover and share best practice in cultural marketing and fundraising, managed by the Arts Marketing Association. Featuring…
Developing an Audience Research Approach
Date updated: 26/04/2019
Useful blog post by Jessica Suess, Partnership Officer, Oxford University Museums, on the Oxford Aspite website, sharing their experience of starting from scratch with a…
Toolkit: How to Conduct a Focus Group
Date updated: 26/04/2019
This toolkit has been provided to assist people in conducting focus groups. It was developed for a particular research project at Rowan University in the…
Materials from Hampshire Solent ‘Audience research, consultation and evaluation’ workshop, 21 October 2014
Date updated: 26/04/2019
Presentation by Nicky Boyd Download Audienceresearch_presentation_20141021.pdf... Handout pack containing guidance, exercises, resources and links Download Audiencereseach_mainhandout_20141021.pdf... Audience development resources on southeastmuseums.org Evaluation resources on southeastmuseums.org
Data Protection Advice and Guidance for Charities from Information Commissioner’s Office
Date updated: 26/04/2019
Are you collecting personal data for marketing, research or fundraising purposes? The ICO website has loads of advice and resources to help you ensure that…
Audience Research Unit at the Australian Museum
Date updated: 26/04/2019
Loads of useful guidance and tools developed by the Audience Research Unit at the Australian Museum. Areas covered include: visitor behaviour, evaluation, research techniques, tips…
GEM (Group for Education in Museums)
Date updated: 26/04/2019
Website of the GEM (Group for Education in Museums), a community of professionals who work in the field of education in museums. It contains news,…
Visitor Studies Group
Date updated: 26/04/2019
Website of the Visitor Studies Group, a community of professionals who work in the field of visitors studies in a range of cultural and natural…
Neighbourhood Statistics
Date updated: 26/04/2019
Searchable database that you can use to find comparable statistics on local areas. Coverage includes health, deprivation, economy and education. Useful for audience development, user…
SWFed resources on audience research, consultation and evaluation
Date updated: 26/04/2019
Loads of useful guidance and tools developed or collated by the South Western Federation of Museums and Art Galleries. SWFed resources on audience research, consultation…
AIM Visitor Verdict
Date updated: 26/04/2019
A free visitor experience benchmarking service for AIM members to improve resilience. Provided by AIM in association with its survey partner BDRC Continental with funding…
How to Effectively Commission Research
Date updated: 26/04/2019
Guide developed by Audiences London explaining how to commission effective marketing research. How to Effectively Commission Research
How to write an audience development plan
Date updated: 26/04/2019
'How to write an audience development plan - issues to consider, research to conduct.' Article by Ben Gammon consultant and prior Head of Audience Development,…
Arts Award & Museums - a Case Study
Date updated: 26/04/2019
Arts Award and Cornwall’s Museums Best Practice Case Study In 2013/14 a group of museums in Cornwall (National Maritime Museum Cornwall, Falmouth Art Gallery, Porthcurno Telegraph…
HLF: Making your project accessible for disabled people
Date updated: 26/04/2019
Guidance to help you think about how to improve every aspect of your heritage project so that disabled people, be they visitors, volunteers or staff,…
HLF: Thinking about Audience Development
Date updated: 26/04/2019
Guidance to help you think about audience development – that is how you can engage more people, and a wider range of people, with heritage.…
Visitor Finder
Date updated: 26/04/2019
Audience Finder tools and resources from the Audience Agency. Articles, toolkits and case studies on good practice plus practical techniques on how to use evidence…
MLA Access for All Toolkit
Date updated: 26/04/2019
Self-assessment toolkit designed to enable organisations to develop effective strategies for examining current performance, identify areas for improvement and develop more accessible and inclusive policies…
MLA Self-Assessment Checklist: Cultural Diversity
Date updated: 26/04/2019
Self-assessment tool to help museums, libraries and archives to develop an understanding of their current practice and to encourage positive developments in relation to cultural…
Working with Diverse Audiences - Engage
Date updated: 26/04/2019
Pack designed for museum educators exploring how to work with diverse audiences Download engage - Diverse Audiences
Materials from Hampshire Solent Peer Development Groups Launch 22 May and 27 June 2014
Date updated: 26/04/2019
Materials from the launch of the Hampshire Solent Museum Development Programme's five Peer Development Groups: Audience development; Collections care; Display and interpretation; Emergency preparedness; Retail…
First World War teacher’s planning resources
Date updated: 26/04/2019
On Tuesday 26th November 2013, the South East Grid for Learning Associates organised a training and CPD day for Kent teachers focusing on the First…
Materials from Museum2Museum: Why Work With Artists? Why Work With Museums? Handouts
Date updated: 26/04/2019
Download Why_work_with_artsits___Further_Reading_and_Fact_Finding.doc... Download Example_Project_Plan_Template.doc... Download Exhibition_Schedule.xls... Download Example_Commissioning_Process.doc... Download Sample_Artists_Agreement.doc... Download Example_Brief___Hoodwink.doc... A funny look at the session by Ian Coulson Download Why_Work_With_Artists__Why_Work_With_Museums____Cartoons_by_Ian_Coulson__17_02_2014_1.pdf...
Arts Award Guide 2013
Date updated: 26/04/2019
Arts Award supports young people to grow as artists and arts leaders. We want to inspire young people aged 7 to 25 to enjoy the arts.…
World Stories Final Report 2013
Date updated: 26/04/2019
The Final Report of the World Stories South East project, run between November 2012-March 2013 and funded through ACE Strategy Support Fund. Download WorldStoriesFinalReport2013.pdf... You…
Different Stories New Perspectives Final Report, 2010
Date updated: 30/04/2019
The Final Report, by Sonia Rasbery, 2010 - a community engagement in museums project funded by Renaissance South East. Download Different_Stories_New_Perspectives___Final_Report__2010.doc... You might also like…
Different Stories New Perspectives Project Booklet, 2010
Date updated: 30/04/2019
A community engagement in museums project funded by Renaissance South East. Booklet edited by Helen Derbyshire & Sonia Rasbery, 2010. Download Different_Stories_New_Perspectives___Project_Booklet__2010.pdf... You might…