Museum Volunteer Co-ordinators Forum: Tools and Tips for Better Ways of Working, which took place on the 27th February 2020, at STEAM, Swindon


This event, was organised jointly by the South East & South West Museum Development programmes, and  explored how you can deliver a more holistic volunteer offer.

There were examples of good practice case studies about volunteering initiatives in both regions, and delegates learnt about volunteer management tools that can support museums’ volunteer programmes, directly from the museums using them. The event was aimed at volunteer co-ordinators, or those managing volunteers – whether in smaller or larger museums – currently looking to develop their volunteer offer and the tools to manage this process effectively.

Speakers included

Engage in Gloucester:  A Collaborative Approach to Volunteering

A summary of the new cross organisational platform for volunteering that we have been testing in Gloucester over the past three years: how it works, who is engaged and what the benefits have been

Hollie Smith-Charles, Director, Gloucester Cultural Trust

Volunteers? Curious People?

Case study of the Still Curious Project

Paola Palma, Still Curious Project Coordinator, Red House Museum & Gardens, Hampshire Cultural Trust

Better Impact at the Museum of East Asian Art

An introduction to how we implemented Better Impact at MEAA, including the unexpected outcomes and benefits it has brought to our intimate volunteer programme.

Holly Foskett-Barnes, Membership Co-ordinator, MEAA, Bath

Better Impact at GLAM (Gardens, Libraries & Museums)

Using Better Impact across multiple venues and for flexible volunteering

Joy Todd, Heading of Volunteering and Community Engagement, Gardens and Museums, University of Oxford

Volunteer Makers Introducing Volunteer Makers

Claire Sully, Managing Director, Tickbox Marketing

The Wellbeing Impacts of Volunteering in the South West followed by: personal perspectives

from volunteers with the Holburne Museum, Bath

Multaka-Oxford – Volunteering for Cultural Understanding

‘Multaka’ translates from Arabic to English as ‘meeting point’. Multaka-Oxford is based at the Pitt Rivers Museum and History of Science Museum. It uses museums and collections as a meeting point for people to share experience, knowledge and skills. We work in a three-way partnership of staff, volunteers and local community to create a platform for cultural dialogue. We will share our values, approach and an honest reflection on what we have learnt over the last 2 years.

Rachel Harrison, Volunteer and Community Engagement Officer, Multaka – Oxford and Sanda Kyu, Volunteer Multaka-Oxford

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