Workshop held at Milestones Museum, Basingstoke on 2 March 2015. Participants learned how to improve the way they do things through an interactive and entertaining day led by practitioner Debbie Brown. They learned key skills in Process Improvement and how Lean Systems Thinking can help a museum to run more smoothly, with customers who are happier and staff and volunteers who are more motivated.
After the workshop, Southampton City Council Arts and Heritage and Hampshire Cultural Trust were successful in bidding for on site 'Lean Systems Thinking' consultancy support from Debbie Brown. Read how they are improving their museums, saving time and money through this valuable opportunity in our Case Studies area.