Online Retail – tips and tricks

Event Date:5 July 2021 2:30 pm — 5 July 2021 3:30pm

Join us for a session exploring online retail for museums and how to avoid some of the pitfalls with eCommerce.

This virtual training session is aimed at small-medium sized museums who are getting started with online retail.  Participants are encouraged to watch the Digital Culture Network (DCN) webinar ‘‘Getting started with online retail’ before the session.  During the session, we will be looking at common mistakes in eCommerce and how to avoid them, as well as finding out about the support DCN can offer to museums.  There will also be a chance to ask questions.

We’ll be joined by James Akers from the Digital Culture Network and by a couple of smaller museums from the region who will present a brief case studies about how they set up their online shops.

This free online training session will be delivered over Zoom and is open to anyone working or volunteering in museums across the south east.   Book your place here.

Please note: this event is being run by South East Museum Development. Therefore places are only available to organisations in the South East region. By signing up to the training you agree to adhere to our terms and conditions, including completing the post session evaluation.

The Digital Culture Network is an Arts Council England initiative which provides practical, on the ground help to the arts and culture sector. The network supports digital skills and leadership development – provided through 1-2-1’s, resources and events. For more information visit their website, or email them at or connect on Twitter @ace_dcn.

By booking a place on to a South East Museum Development training event, you are agreeing to the following :

  • To ensure fair distribution, only one representative from each museum can book a place on this training course. Additional bookings from the same museum will go on to a reserve list. Places on this training course will be confirmed by email.
  • That you are either a paid staff, a volunteer or a trustee who works within or with a South East museum or heritage organisation which is in Arts Council England’s Accreditation Scheme (either fully accredited or working towards accreditation). Where this is not applicable (i.e. you are a non-accredited museum), you acknowledge that in the event that training is oversubscribed, priority will be given to museums or heritage organisations in the Arts Council England Accreditation Scheme.
  • It is a condition of receiving the training provided without charge that the evaluation form is completed by the specified deadline in the email notification, unless a paper evaluation is specifically provided on the day of the training session for completion before the end of the session.

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