Museum Manager

Location:Pendon Museum, Long Wittenham, Abingdon, Oxfordshire, OX14 4QD Salary:Salary: circ £30-32k depending on experience Closing date:26/11/2021 Job Description:

Contract: Initial 24 months fixed term with a probation period of 6 months
Hours/days: 35 hours per week, generally Monday – Friday but with flexible hours to allow partial home and weekend working to satisfy the needs of the Museum; all by agreement)
Salary: circa £30-32k depending on experience
Holidays: 20 days plus public holidays

Overview of the Museum

Pendon Museum is a registered charity and Accredited Museum, supported by a strong and vibrant Friends of Pendon community and reliant on its most valuable resource, its volunteers. Open to the public at weekends, public holidays and Wednesdays during school holidays, annual visitor numbers are currently around 8,000. Pendon has a prominent internet presence with a much visited website and social media channel, a strong brand and reputation locally, nationally, and indeed internationally, for our modelling skills, our interpretation of the Vale of White Horse, our visitor experience.

The Role

This new role is designed to enhance the actions of our volunteers and ensure that the museum has a successful and sustainable future.

The overall objectives of the Museum Manager (MM) are to:

– Increase the impact of the museum through both physical and virtual activities ensuring the best possible visitor experience
– Develop and instigate marketing initiatives to increase the numbers visiting the museum, building relationships with visitors to encourage repeat visits and word of mouth recommendations
– Building the Museum’s income through all available channels
– Provide a safe and rewarding environment for both visitors and volunteers
– Grow the volunteer body, both in numbers and skills, in front of house and backroom positions
– Initiation of and involvement in development projects, including fund-raising and on-site project management where required

The Responsibilities

Reporting to a designated Trustee, the MM will be responsible for the efficient and effective operation of the Museum and Office including:

– book-keeping and administration following each museum opening
– health and safety management, ensuring safe working practices for volunteers and a safe environment for volunteers and visitors
– managing a small team of part time administrative and cleaning staff
– facilitating communications between Trustees, Coordinators and all other volunteers. This will include chairing Coordinators meetings and attendance at Trustees Meetings
– agreeing an annual plan each year with Trustees and Coordinators and then ensuring that it is carried out
– working within clearly defined financial procedures and budgets set by the Treasurer
– managing future Accreditation reviews and assessments with appropriate support from Trustees and Coordinators

The MM will work closely with volunteers:

– to optimise the visitor experience, from decision to visit the museum to departure
– to continue development and delivery of outreach activities ranging from physical and virtual events to the web site and social media presence
– to continue development and delivery of educational activities for adults and children
– to carry out effective marketing and promotions activities
– to manage the recruitment, training and retention of volunteers
– to manage the volunteer rota to ensure that the museum is adequately staffed at all times
– to propose and support the development and execution of projects within the museum.

To achieve these objectives the MM will need to initiate contacts with other museums and organisations both locally and nationally to gain opportunities and seek out best practice, to promote and represent Pendon Museum to the specialised and local press and to actively seek out grant and other funding opportunities to support the work and future development of the museum.

The balance of activities across these areas will vary depending on the evolving needs of the Trust and the availability and skill sets of the volunteers.

The Person

Experience of working in a museum environment would be an advantage. The MM will be outward looking with a range of skills and experience, including the following;

– strong organisational skills
– excellent interpersonal skills with a strong belief in team working
– an ability to motivate and get the best from volunteers
– an ability to prioritise their workload and work without direct supervision
– experienced with Office based software
– an interest in the work of the museum
– be completely trustworthy and security conscious
– a strong customer service ethic
– a willingness to both follow procedures but also to question and innovate
– be motivated by delighting visitors, building a secure future for the museum and growing the contribution of volunteers
– and above all, a passion to succeed.

Candidates should be aware that this post involves significant lone working and that the museum’s busiest times are during school holidays, especially August.

To find out more, contact Mick Moignard: trusteessec@pendonmuseum.com

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