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Job Opportunity: Museum Manager, Hollycombe Working Steam Museum, Liphook,£26- £30,000

The Trustees wish to appoint a Museum Manager to help carry their vision forward. The Museum Manager will be responsible for ensuring the smooth running of all museum operations and visitor services.

Details:

Job Type: Full Time
Contract Type: Permanent
Salary: £26,000 - £30,000

Closing Date: 10th September 2017

The Hollycombe Collection, now a registered charity, has its origins in the private collection of the Late John Baldock, who began saving a wide range of steam powered machinery shortly after the second world war. In the 1990s the bulk of the collection was transferred to the Hollycombe Working Steam Museum Trust, with support from the Heritage Lottery Fund. The HLF also supported the creation of a modern visitor and education centre which also incorporates a shop and café.

The extensive museum site and adjacent gardens provide a beautiful setting for this important collection, which includes a number of unique examples of the application of steam power - including the world's oldest mechanically driven fairground ride.

The museum is governed by a Board of Trustees, assisted by specialist advisors. Some functions are carried out by a small paid staff or contractors but the operation of the collection has always relied on volunteer support.

A strong body of skilled and enthusiastic volunteers continues this tradition and the Trustees have plans to develop this essential support.

Following a structural review, the Trustees wish to appoint a Museum Manager to help carry their vision forward.

The Museum Manager will be responsible for ensuring the smooth running of all museum operations and visitor services.

The role requires a proactive and flexible approach, high level administrative responsibility and the ability to handle multiple tasks.

This is a full-time permanent post which will require some weekend and evening working

Salary: £26,000 - £30,000, with annual reviews.


Please contact Michael Cates by email at: hollycombesteam@btinternet.com for further information if required.

Please visit www.hollycombe.co.uk for more background on the magic of Hollycombe!

Closing date for applications: Sunday 10th September 2017.

Responsibilities:

1. Manage the museum and site on a day-to-day basis. Manage all staff (paid or volunteer) ensuring a welcoming, customer friendly, attractive, technically sound and legally compliant visitor experience. Act as Duty Officer on most open days or ensure appropriate cover for this role is in place from a pool of approved individuals.

2. Help to enlarge, foster and manage a team of volunteers to help with all aspects of museum operations, including the working steam exhibits, café, shop and other front of house activities. Establish an appropriate communication system to assist the smooth operation of the museum with largely volunteer input and ensure that the team is well informed about developments and also able to feed back their views.

3. Oversee the management and tidy presentation of the grounds for which the Trust is responsible and the equipment that is present on the site.

4. Develop and manage the Museum gift shop; sourcing suppliers, stock control, staff training and equipment maintenance to ensure legal compliance and annual profit targets.

5. Develop and manage the Museum café facility; sourcing suppliers, stock control, staff training and equipment maintenance to ensure legal compliance and annual profit targets.

6. Promote and facilitate venue hiring services including the education room, special exhibition gallery and café; meeting targets set on an annual basis.

7. Assist with the development and management of the visiting and commercial elements of the Museum's website including online purchasing of tickets and services.

8. Help to develop and deliver public events at Hollycombe to increase the visitor offer and the profile and income of the organisation, in line with annual targets that may be agreed.

9. Liaise with the Trustees and their advisors over all matters of compliance with health & safety and building maintenance issues and ensure that systems and records to meet the required standards and in place and maintained.

10. Liaise with the Trustees and their advisors over all matters of compliance with Museum Accreditation standards and matters of collections care.

11. Liaise with the Chair of Executive Committee, regarding use of the Museum facilities by third parties (e.g. location hire, outside events etc.). Ensure that such events are conducted smoothly with a clear line of responsibility.

12. Assist with the research and production of a business plan, profit/loss and cash flow forecast enabling the growth and development of commercial opportunities at the Museum. Support Trustees in fund raising bids. Liaise with the Treasurer to ensure sound financial information is available to the Board of Trustees

13. Report regularly to the Executive Committee and represent Hollycombe at meetings of umbrella and partnership organisations, as required.

14. Liaise with the Treasurer to ensure sound financial information is available to the Board of Trustees.

15. The post is part of the emergency response procedure for the Museum, with contact details on the Museum call out list.


Hollycombe Working Steam Museum
Museum Manager

Person Specification:

Experience
Essential:

1. A proven track record of experience and/or qualification in commercial management including basic business planning and development, preferably in a heritage or tourism setting.

2. Experience of managing a diverse team of staff and/or volunteers in a complex environment, developing skills and encouraging excellent service provision. Evidence of excellent team-working skills and an understanding of the importance of volunteers to the continued successful operation of the museum.

3. Practical working experience in an outward facing role for example in a front-of-house setting in a public-facing service in a museum or tourist attraction, including the management of health and safety issues and associated statutory requirements for daily operations.

4. Practical experience of managing and assessing risks and/or an appropriate Health and safety qualification.

5. Experience of managing a large and/or complex site.

6. Experience of basic financial management


Desirable:

7. Experience of marketing, merchandising and brand development.

8. Experience of venue hire and the provision of a high quality service.

9. Event management experience.

10. An understanding of the requirements of the Museums Accreditation Scheme and an understanding of collections management and curatorial best practice guidelines

11. A First Aid qualification or willingness to undertake necessary training to achieve one.

12. An understanding of engineering history and mechanical equipment and the hazards of working with them


Skills
Essential:

1. Excellent interpersonal, team working and customer service skills with people of any and every background.

2. Sound IT, numeracy and budget management skills, preferably with experience of using EPOS systems and stock control systems.

3. High written and oral communication skills, including drafting publicity material and presenting confidently

4. Self-motivation and an ability to work under pressure to meet deadlines without supervision.

5. Sound judgement and analytical skills.

6. A willingness to work at weekends


Desirable:

7. First degree or post-graduate related educational achievement in a related discipline, for example, but not exclusively, in history, arts, heritage management or business management.

9. Strong supplier/contractor management and negotiation skills

8. Knowledge of or interest in history and heritage particularly industrial, agricultural and transport, steam or fairgrounds.


Apply

By email to hollycombesteam@btinternet.com

or by post to:

Hollycombe Working Steam Museum
Iron Hill
Hollycombe
Liphook
GU30 7LP

Michael Cates
Project Director
macates@btinternet.com