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Job Opportunity: Head of Operations, Quex Park & Powell-Cotton Museum

Responsible to: Director

Responsible for: Maintenance, Housekeeping, Front of House, Visitor and Retail Services

Remuneration: £28,000 - £30,000 per annum  

Hours: 35 hours per week

Location: Powell Cotton Museum, Quex House and Gardens, Quex Park, Birchington, Kent.  CT7 0BH

Contract: Permanent

 An exciting opportunity has arisen for a Head of Operations to join us at the Powell-Cotton Museum, Quex House and Gardens. Our Museum has grown significantly over the last five years and the trustees now recognise that this role is needed to sustain our operations and maintain a consistent and professional Museum. The Head of Operations will lead and manage the existing operations team through a change management process to create a customer focused organisation that will exceed the expectations of its priority audiences. 

The Head of Operations is responsible for managing the safe and efficient day-to-day running of the museum, including the implementation of the museum’s Health and Safety policy, the maintenance of the entire site and infrastructure, and the security and safety of the buildings, visitors, staff, volunteers and contractors.  

We are looking for an enthusiastic, approachable and highly organised person to join our small team. The successful applicant will be a good team worker but also self-motivated and ambitious. They will be a natural leader who can deliver a high-quality visitor experience. They will be flexible to deliver a range of tasks and able to support evening and weekend activities where needed. They will be willing to learn, have expectations regarding performance and delivery and should be able to demonstrate a keen approach to personal development and training. They will lead by example and set a professional standard which our staff and volunteers can step up to. 

The Powell-Cotton Museum is a world renowned institution which is home to one of the most scientifically important collections of natural history and ethnography in the world. In addition, Quex House and Gardens compliment the public offering as a quality visitor attraction. We currently attract 40,000 visits per year and have a target of 60,000 visits by 2022. 

Training: A Professional Development Plan will be agreed with the Director. This will include training, mentoring and new professional opportunities. 

Start/end date: This post is permanent. A probationary review period applies for all new staff. 

Closing Date for Application: Midnight Wednesday 12th April 2017

Interview Date: Thursday 4th May 2017 

How to Apply: Download an Application & Equal Opportunities Form here.  CV’s will not be accepted. 

Please return the completed application form and equal opportunities form to or post to the Administrator, Powell-Cotton Museum, Quex Park, Birchington-on-Sea, Kent, CT7 0BH 

For an informal discussion concerning this post, contact Catriona West, Director.  Email: or tel 01843 842168.