News & Opportunities

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Job Opportunity: Visitor Experiences Manager, Whitchurch Silk Mill

Salary: £16,362 p.a. (pro rata)

Type: Part-Time Position (3 days per week)

Maternity Cover: 9 months, until end of May 2017

Location: Whitchurch, Hampshire, England

Closing Date: Friday, July 29th, 2016

Interview Date: Friday, August 5th, 2016

Key accountabilities:

As Visitor Experience Manager you will have an important role to play in the development and day to day management of the visitor experience at the Mill. You will enable visitors to have an outstanding and enthralling experience by ensuring a quality welcome and visit. You will lead teams of seasonal and voluntary staff to ensure that

... all our visitors are enthralled by their experience

... there are engaging and high quality programmes

... the Mill and its heritage are safeguarded and well cared for

... we maximise income and profitability

What you will deliver:

You will ensure an exceptional standard of customer service and warm welcome for all visitors, volunteers and users. You will deliver high standards of presentation; developing and delivering programmes of events, exhibitions, workshops, activities and outreach to engage a broad range of people. You will ensure the full range of the Mill's services and facilities is used by visitors, the community and other users and enhance opportunities for learning and engagement throughout the site.

More details and how to apply