Materials from Effective Retail for Smaller Museums, Refresher- Nov 2017
SEWS training event led by Alison Guilfoyle, museum retail specialist, 7th Nov 2017
- Understanding the paperwork behind a shop/KPIs
- Visual Merchandising
- Effective Retail Resources
Materials from 'Data Protection Briefing - Oct 2017'
Presentation slides used by Laura Trapnell and Crispin Dick from Paris Smith LLP to brief museum and charity delegates about the upcoming changes in the General Data Protection Regulation (GDPR) coming into force in May 2018.
Materials from 'Museum Re-display: approaches & solutions'
Presentation slides used in the day's event with Jamie McCall (PLB Ltd), James Daly (D-Day Museum, Portsmouth City Council), Gervaise White and Jo Bailey (HCT) and Joseph Minden (HLF) - exploring ways and means of redisplaying a museum collection.
Materials from Visitor Services in Military Museums seminar hosted by the HMMN, November 2015
One of the bi-annual meetings of the Hampshire Military Museums Network held on 12 November 2015 at the Museum of Army Flying in Middle Wallop. The Hampshire Military Museums Network is a peer network supported by the South East Museum Development Programme.
Materials from 'Peer Development Groups' launch September 2015
An opportunity for each of the three peer development groups to meet, discuss and develop their group's programme and plans for spending their allocated budget, as well as training in action planning and using coaching conversations as peer support.
Materials from 'Getting to Grips with Audience Data'
Seminar held at National Motor Museum, Beaulieu on 8 July 2015. Participants learned from case studies showing how museums around the subregion have gathered, analysed, interpreted and used user and non-user data to improve what they do and grow their visitor numbers; shared their own museum's good practice; worked on shared audience data challenges with colleagues from other museums and experts from the Audience Agency, Association of Independent Museums and Museum Development South West.
Materials from 'Improve your Museum, Save Time and Money with Lean Systems Thinking'
Workshop held at Milestones Museum, Basingstoke on 2 March 2015. Participants learned how to improve the way they do things through an interactive and entertaining day led by practitioner Debbie Brown. They learned key skills in Process Improvement and how Lean Systems Thinking can help a museum to run more smoothly, with customers who are happier and staff and volunteers who are more motivated.
Philosophy for Children - resources and links
Information about Philosophy for Children (P4C) as a learning tool for museums to use with schools and other community groups. P4C is being used successfully ny the Powell-Cotton Museum in Birchington, Kent.
Communication Strategies for the Digital Age Handouts
Presentations given by the speakers Agnes Guylas and Kal Sajad in the second of two social media sessions commissioned by the Kent & Medway Museum Development Programme. Friday 17th January 2014.
Shifting Perspectives: Opening up museums and galleries to blind and partially sighted people
This helpful book identifies approaches to key aspects of service delivery which can help improve access to museums and galleries for blind and partially sighted people. It was produced as part of CultureLink, a joint programme by RNIB and the MLA to enable blind and partially sighted people to have greater access to museums and heritage sites and play a greater role in the Cultural Olympiad, in 2012.
Welcoming your blind and partially sighted customers
RNIB have written this factsheet especially for leisure organisations, including museums, to give a better understanding of how to make your services more accessible to blind and partially sighted customers.
Promoting your museum's access and facilities to people with disabilities
If you have worked to make your museum accessible for disabled visitors, then make sure you let people know. Where can you promote your museum to people with disabilities? Here are some websites that give information on arts and heritage venues with disabled access. Some charge for listings, others are free.
A Disability Briefing presentation given by Brighton & Hove Council in November 2013.
Social Media Essentials Handouts
Presentations given by the speakers Agnes Guylas and Kal Sajad in the first of two social media sessions commissioned by the Kent & Medway Museum Development Programme. Friday 20th September 2013.
Kpontin - Interim Report
Kate Pontin's interim report, May 2013, on her progress towards developing a regional visitor capture framework.
VisitEngland Market Research
VisitEngland publishes useful research into tourism and leisure markets that museums can use both to inform their planning and to provide evidence for advocacy and funding applications. Available reports cover a wide range of topics including: future domestic leisure trends, the impact of the economic downturn on tourism behaviour; visitor satisfaction; and the potential of the 'staycation' phenomenon.
Evaluation Planning Toolkit
Evaluation is a way to help you understand and show others whether your work has met or exceeded your expectations. Evaluation planning should be built in at the beginning of your project planning. This toolkit published by Essex Museum Development and prepared for them in 2015 by Pippa Smith of Handling the Past, provides guidance and templates to help museums to evaluate their projects effectively.