Materials from Effective Retail for Smaller Museums, Refresher- Nov 2017
SEWS training event led by Alison Guilfoyle, museum retail specialist, 7th Nov 2017
- Understanding the paperwork behind a shop/KPIs
- Visual Merchandising
- Effective Retail Resources
Materials from 'Data Protection Briefing - Oct 2017'
Presentation slides used by Laura Trapnell and Crispin Dick from Paris Smith LLP to brief museum and charity delegates about the upcoming changes in the General Data Protection Regulation (GDPR) coming into force in May 2018.
Materials from 'Museum Re-display: approaches & solutions'
Presentation slides used in the day's event with Jamie McCall (PLB Ltd), James Daly (D-Day Museum, Portsmouth City Council), Gervaise White and Jo Bailey (HCT) and Joseph Minden (HLF) - exploring ways and means of redisplaying a museum collection.
Shifting Perspectives: Opening up museums and galleries to blind and partially sighted people
This helpful book identifies approaches to key aspects of service delivery which can help improve access to museums and galleries for blind and partially sighted people. It was produced as part of CultureLink, a joint programme by RNIB and the MLA to enable blind and partially sighted people to have greater access to museums and heritage sites and play a greater role in the Cultural Olympiad, in 2012.
Welcoming your blind and partially sighted customers
RNIB have written this factsheet especially for leisure organisations, including museums, to give a better understanding of how to make your services more accessible to blind and partially sighted customers.
Promoting your museum's access and facilities to people with disabilities
If you have worked to make your museum accessible for disabled visitors, then make sure you let people know. Where can you promote your museum to people with disabilities? Here are some websites that give information on arts and heritage venues with disabled access. Some charge for listings, others are free.
A Disability Briefing presentation given by Brighton & Hove Council in November 2013.
World Stories Final Report 2013
The Final Report of the World Stories South East project, run between November 2012-March 2013 and funded through ACE Strategy Support Fund.
Guidance on accesible toilets
Recommendations and links. Based on notes provided by Cassie Herschel-Shorland, Access and Museum Design Consultant.
SEWS mental health project - report of phase 1, 2008
Written by Jocelyn Goddard, Natalie Chambers, Neil Goddard, and Rebecca Linley for the Surrey, East & West Sussex Museum Development Service, 2008.
Josie Gale - FWW Centenary Presentation
Presentation from Josie Gale, (Centenary Programme Museum Liaison Officer for English Regions) describing her role at the Imperial War Museum and about the Imperial War Museum's First World War Centenary Partnership.
Kpontin - Interim Report
Kate Pontin's interim report, May 2013, on her progress towards developing a regional visitor capture framework.
Shop Exit Survey
Suggested questions to ask when compiling a shop exit survey, by Chris Walton, Aug 2013.
Basic Access Checklist
A 3-page tick-box check list to start you on the right track on assessing access issues in your museum. This check list is for guidance only it does not constitute a full access audit.
Quick Access Checklist for Volunteer-based Museums
Based on MLA Access for All Self-Assessment Toolkit. This checklist is not definitive; there are always more things organisations can do to improve their services and practices. What follows however is a series of questions for you to consider so your organisation is as positive as possible in serving the widest range of people.
Guide on non-user consultation in museums
This guide was developed by Christina Lister as part of a project on non-user consultation for the South East Museum Development Programme. It focuses on methods that are accessible and achievable for small- and medium-sized museums and that can be scaled up, if desired.
Partnership Working in the Arts and Humanities: A Guide to Good Practice
This good practice guide is for use by both arts and humanities researchers and potential user communities (for example businesses, social enterprises, policy organisations) who wish to embark on or are already working in a partnership project.
Materials from 'Getting to Grips with Audience Data'
Seminar held at National Motor Museum, Beaulieu on 8 July 2015. Participants learned from case studies showing how museums around the subregion have gathered, analysed, interpreted and used user and non-user data to improve what they do and grow their visitor numbers; shared their own museum's good practice; worked on shared audience data challenges with colleagues from other museums and experts from the Audience Agency, Association of Independent Museums and Museum Development South West.