Materials from HMMN meeting: Transformation (16 March 2017)
Materials from the meeting of the Hampshire Military Museums Network at Farnborough Air Sciences Trust on 16 March 2017
Materials from Customer Service for All - Disability Equality and the Visitor Journey
Materials from Customer Service for All - Disability Equality and the Visitor Journey held on the 24th February 2017
Access Review Template
As part of Accreditation, Museums commit to regularly reviewing their access requirements responding both to legal duties as well as good customer care. This template is designed to help you guide a review of your access provision and to record priorities for improvement for the future.
Archive of Historic England Research Publications
Historic England's Research Report series includes research carried out by Historic England (formerly English Heritage), as well as work we have funded other organisations to carry out on our behalf.
First hand account of Accreditation Assessment
Accreditation Verification Visits – a two part article about what to expect (first published by Emuse London, 2013)
Top Tips for Reviewing Security - Alf Longhust, 2015
A museum seeking Arts Council England Accreditation must obtain security advice for stored and exhibited collections at least every five years, and earlier, if needed. It must plan to act on the advice given. The following guidance is given to assist museums with the process.
Working Towards an Audience Development Plan
Presentation from 'Working Towards an Audience Development Plan' workshop delivered by Nicky Boyd as part of the activities of the Hampshire Solent 'Audience Development' Peer Development Group.
Partnerships for Learning: A Guide to Evaluating Arts Education Projects
Partnerships for Learning: A Guide to Evaluating Arts Education Projects. Developed by Felicity Wolf and published by Arts Council England. One of the resources collated and shared by the Hampshire Solent 'Audience Development' Peer Development Group.
Arts Council England Family and Community Focused Toolkit
Arts Council England Family and Community Focused Audience Development Toolkit. One of the resources collated and shared by the Hampshire Solent 'Audience Development' Peer Development Group.
Arts Council England Family Friendly Toolkit
Arts Council England Family Friendly Toolkit. One of the resources collated and shared by the Hampshire Solent 'Audience Development' Peer Development Group.
Belfast City Council Tourism, Culture and Arts Unit: Marketing and Audience Development Toolkit for Arts and Heritage Organisations
Belfast City Council Tourism, Culture and Arts Unit: Marketing and Audience Development Toolkit for Arts and Heritage Organisations. One of the resources collated and shared by the Hampshire Solent 'Audience Development' Peer Development Group.
Arts Derby Audience Development Toolkit
Arts Derby Audience Development Toolkit. Author: Louise Cogman. One of the resources collated and shared by the Hampshire Solent 'Audience Development' Peer Development Group.
2014 Arts Award Supporter Starter Kit
Trinity College has launched this revised Starter Kit for organisations wanting to become Arts Award Supporters. There is also a new website aimed specifically at Arts Award Supporters.
Arts Award Guide 2013
A guide to the Arts Award scheme which is managed by Trinity College London in association with Arts Council England working with 10 regional Bridge organisations.
Shifting Perspectives: Opening up museums and galleries to blind and partially sighted people
This helpful book identifies approaches to key aspects of service delivery which can help improve access to museums and galleries for blind and partially sighted people. It was produced as part of CultureLink, a joint programme by RNIB and the MLA to enable blind and partially sighted people to have greater access to museums and heritage sites and play a greater role in the Cultural Olympiad, in 2012.
Welcoming your blind and partially sighted customers
RNIB have written this factsheet especially for leisure organisations, including museums, to give a better understanding of how to make your services more accessible to blind and partially sighted customers.
Promoting your museum's access and facilities to people with disabilities
If you have worked to make your museum accessible for disabled visitors, then make sure you let people know. Where can you promote your museum to people with disabilities? Here are some websites that give information on arts and heritage venues with disabled access. Some charge for listings, others are free.
A Disability Briefing presentation given by Brighton & Hove Council in November 2013.
Different Stories New Perspectives – Project Booklet, 2010
A community engagement in museums project funded by Renaissance South East. Booklet edited by Helen Derbyshire & Sonia Rasbery, 2010.
Different Stories New Perspectives – Final Report, 2010
The Final Report, by Sonia Rasbery, 2010 - a community engagement in museums project funded by Renaissance South East.
Guidance on accesible toilets
Recommendations and links. Based on notes provided by Cassie Herschel-Shorland, Access and Museum Design Consultant.
SEWS mental health project - report of phase 1, 2008
Written by Jocelyn Goddard, Natalie Chambers, Neil Goddard, and Rebecca Linley for the Surrey, East & West Sussex Museum Development Service, 2008.
VocalEyes - Coming into Focus
Presentation by Judy Dixey and Roz Chalmers of VocalEyes who make the arts accessible to blind and partially sighted people through the medium of audio description.
Josie Gale - FWW Centenary Presentation
Presentation from Josie Gale, (Centenary Programme Museum Liaison Officer for English Regions) describing her role at the Imperial War Museum and about the Imperial War Museum's First World War Centenary Partnership.
Kpontin - Interim Report
Kate Pontin's interim report, May 2013, on her progress towards developing a regional visitor capture framework.
Materials from Hampshire Solent LAINet 'Museums for All' seminar 29 September 2014
Materials from Hampshire Solent LAINet 'Museums for All' seminar held at Basing House on 29 September 2014.
Museums Association diversify toolkit
Practical guidance and advice for employers in the museum sector on introducing positive-action schemes and creating a diverse workforce
Working with Diverse Audiences - Engage
Pack designed for museum educators exploring how to work with diverse audiences
MLA Self-Assessment Checklist: Cultural Diversity
Self-assessment tool to help museums, libraries and archives to develop an understanding of their current practice and to encourage positive developments in relation to cultural diversity.
VisitEngland Market Research
VisitEngland publishes useful research into tourism and leisure markets that museums can use both to inform their planning and to provide evidence for advocacy and funding applications. Available reports cover a wide range of topics including: future domestic leisure trends, the impact of the economic downturn on tourism behaviour; visitor satisfaction; and the potential of the 'staycation' phenomenon.
MLA Access for All Toolkit
Self-assessment toolkit designed to enable organisations to develop effective strategies for examining current performance, identify areas for improvement and develop more accessible and inclusive policies and practices.
Basic Access Checklist
A 3-page tick-box check list to start you on the right track on assessing access issues in your museum. This check list is for guidance only it does not constitute a full access audit.
Quick Access Checklist for Volunteer-based Museums
Based on MLA Access for All Self-Assessment Toolkit. This checklist is not definitive; there are always more things organisations can do to improve their services and practices. What follows however is a series of questions for you to consider so your organisation is as positive as possible in serving the widest range of people.
HLF: Thinking about Audience Development
Guidance to help you think about audience development – that is how you can engage more people, and a wider range of people, with heritage.
HLF: Making your project accessible for disabled people
Guidance to help you think about how to improve every aspect of your heritage project so that disabled people, be they visitors, volunteers or staff, can engage as fully as non-disabled people. It provides good practice relating to capital works and activities.
'Sounding out your heritage' best practice toolkit
Best practice toolkit to help care professionals and heritage educators understand the positive impact of informal heritage learning for the over 60s, including those with dementia, and show them how they can develop programmes of learning activity.
Quick access checklists for small, volunteer-based museums
Concise access checklists for small, volunteer-based museums developed by Lyn Gash, Museum Development Manager, Suffolk County Council based on the MLA Access for All Self-Assessment Toolkit. These are simplified tools designed for museums just starting to improve their accessibility. Larger museums, or small ones that are further along their journey to improved access, should use the more comprehensive tools in the MLA toolkit.