> Help Hub

Help Hub

  • help needed

    Anyone else experiencing moth problems?

    Hello, We have recently found clothes moths in some of our historic rooms and in the store rooms. I would be interested to know if anyone else is having the same problem or has dealt with this in the past and some advice. Thank you.

    Posted by: Maria Esain
    on 27-07-2016

  • help needed

    Animal Fur/Skins wanted

    Hello, We are trying to source some duplicate animal furs/skins for outreach sessions. If anyone can help with where to source these items or any museums are deaccessioning any, please do let me know. Thank you.

    Posted by: Rebecca Gazey
    on 18-07-2016

  • help needed

    Looking for a display case

    We are looking for a display case that allows the display of small to medium sized objects, either a vertical one or, preferably, a deep table top case. We aim to have a small (supervised) display in a new welcoming area at the local railway station that would give a taster of local history and draw people to the museum and gallery.

    Posted by: Kathrin Pieren
    on 28-06-2016

  • help needed

    Call out – can you help Made by Katie Green with our research on caves, mines and underground spaces?

    From 2016, we will be researching a new dance piece designed for performances in caves and underground spaces called Beneath Our Feet, and we would like you to help us.

    People we would love to hear from: Anyone with a connection to caves, mines and underground spaces.

    We’re particularly interested to hear from miners and cavers. More info here - http://madebykatiegreen.co.uk/blog/post.php?s=2016-05-29-call-out-can-you-help-made-by-katie-green-with-our-research-on-caves-mines-and-underground-spaces

    Posted by: Katie Green
    on 14-06-2016

  • help needed


    We're recently had wi-fi fitted throughout the New Forest Centre but are delaying opening it up to the public because of fears about IT security. Does anyone have experience of offering public wi-fi and how this impacts on their IT security? Thanks

    Posted by: Hilary Marshall
    on 09-06-2016

  • eveything else

    Pub Window Glass

    We have 3 sections of a pub window available to a good home. A little damage to one of the small sections. Main section has arched detail as in image. They are from an Ashby's brewery pub in Totton.

    Posted by: Ruth Kerr
    on 06-06-2016

  • help offered

    FREE Office Furniture & Equipment

    Hi - one of your colleagues alerted me to this forum, so I thought I would post our details. Collecteco works with companies and other organisations to donate unwanted, good quality office furniture, equipment and materials to good causes (and what could be a better cause than a museum I hear you say!!!). We have just completed a project in Southampton and have a store in Eastleigh, but work across the country (our HQ is in Bristol). We work with allsorts of different commercial premises, so if your organisation needs office furniture, equipment or materials, then please send an email to wishlist@collecteco.co.uk and we'll send details if we have it or let you know if it on the horizon with a project starting soon. We are looking to donate to good causes, so the kit is free of charge! Also, please do let us know if your organisation needs help rehoming furniture and equipment

    Posted by: Steve Sliney
    on 16-05-2016

  • help needed

    Advice/Tips/Examples of recent planned Collection storage move

    Dear All, I am currently trying to put together a project plan that will allow me plan and manage the move of a number of various artefact stores that are scattered across a large site (some items are large and heavy) into better storage. This will form part of a collection review also. As part of this process I am looking for case studies where I can learn from previous experiences and even maybe pinch methodology, visit their store/site and chat with staff etc. If anyone has a good example of a museum that has undertaken something similar in the past few years/is willing to discuss/share experience/guidance with me the above then please get in touch. Thank you all in advance and I look forward to hearing about some wonderful projects. Gillian Mason Curator Bletchley Park Trust

    Posted by: Gillian Mason
    on 15-04-2016

  • help needed

    Visitor Survey Apps

    Could anyone recommend a good visitor survey app that can be displayed on an android tablet? Following years of paper surveys we have recently bought a tablet to help improve efficiency of data gathering, analysis of data and reduce storage. If anyone else has experimented with tablet based surveys we would greatly appreciate any recommendations.

    Posted by: Matt Stevens
    on 12-04-2016

  • help needed

    Small table top display case needed

    The Royal Engineers Museum (Gillingham, Kent) are looking to borrow a small display case that either has legs or that sits on a table for the week beginning the 22nd August for approximately a week. If anyone could help that would be greatly appreciated. I can be contacted on docsofficer@re-museum.co.uk Thank you, Danielle

    Posted by: Danielle Sellers
    on 23-03-2016

  • help needed

    Artistic input required for unusual lighting scupture project

    For our new display at Leith Hill Place near Dorking I want to create a musical mobile/light fitting. I am imagining a conglomeration/explosion of musical notes and symbols made from lightweight laser cut material. I have sourced a plain light fitting (see image) which could form the basis of the piece. I need someone artistic who could take on this challenge and create something amazing(for minimal or no fee!)

    Posted by: Gabrielle Gale
    on 28-01-2016

  • help needed

    Display case needed

    We are in urgent need of a table type display case with a glass or acrylic top for a new display at Leith Hill Place near Dorking. Any style/age. Offers gratefully received.

    Posted by: Gabrielle Gale
    on 28-01-2016

  • help needed

    Valuation needed

    Can you recommend someone who would be able to provide us with an insurance valuation for a fragment of Roman sculpture that is due to go abroad on loan?

    Posted by: Rob Symmons
    on 19-01-2016

  • help offered

    Tyvek costume bags

    Free to a good home The Museum of London have the following used, Tyvek costume bags available, free of charge, to regional museums who can collect them: 49 Jacket sized bags, 40 dress sized bags, 3 evening dress sized bags, 1 large Tyvek sheet, 1 small Tyvek sheet.

    Posted by: Libby Finney
    on 19-01-2016

  • help offered

    Mobile Shelving System Looking for New Home

    A mobile shelving system comprising of five roller units with front turning handles is on offer from Kew Gardens. The dimensions of each unit are as follows: Height (H) = 2050mm Width (W) = 750mm Depth (D) = 1050mm The system sits on a 3750mm (front to front) x 3150mm (back to back) x 25mm (thick) raised timber platform. Kew are looking to find it a new home ASAP, preferably by the end of December 2015. If you are interested please email Rowan Wallis at the Sustainable Business Partnership CIC who will pass on details for the contact at Kew. info@sustainablebusiness.org.uk

    Posted by: Rowan Wallis
    on 22-12-2015

  • help needed

    Good practice case studies wanted!

    A Project Development Seminar to support applications to the Heritage Lottery Fund from Black, Asian and Minority Ethnic organisations is taking place in Southampton in January. For my presentation I am looking for examples of any projects - past or current - that museums have or would like to develop to attract diverse communities.

    Posted by: Padmini Broomfield
    on 21-12-2015

  • eveything else

    Free desktop display case

    We have a display case free to a good home. Desktop style, quite modern. Measurements are: Length = 160cm Depth = 59cm Height = 111cm The lid does have a lock but we no longer have the key. Replacing the lock should be possible. The light inside could also do with an electrician looking at it. We have used the case without a lock in an area where it can be watched by staff, or to contain non-collections items when it isn't visible at all times. The lid is heavy and takes at least 2 people to lift, so theft is only an issue for the determined criminal! We need it gone asap, so please do get in touch if you can offer it a good home.

    Posted by: Inbal Livne
    on 25-11-2015

  • help needed

    Printing Accession register from MODES

    Hello. I would love to hear from anyone with experience of printing an Accession register using MODES. I would love any tips about the procedure including use of the program, selection of paper and ink and binding. Many thanks, Mary

    Posted by: Mary Flinn
    on 23-11-2015

  • help needed

    Mapping filing cabinet vertical

    Floor space is at a premium in our small museum so an upright mapping chest is what we need we think. The maps that are rolled and getting damaged are local to old Sheppey so need to be protected. Any advice about how to store them and exhibit them at the same time would be appreciated.

    Posted by: Mary thomsett at Minster Gatehouse Museum
    on 17-11-2015

  • help offered

    Work Experience in museums

    At Brading Roman Villa we have students on work experience every week. I think that it would be good for museums to work together to develop a programme for students so that we achieve high quality learning outcomes without each of us having to do it all ourselves. I taught for 25 years and know what is needed and have a programme for this museum. I am willing to share this with others and ask for any suggestions on what you do

    Posted by: Spencer Brown
    on 10-11-2015

  • help needed

    Supplier of Victorian/Edwardian/1920s-style radiator valves needed

    Can anyone, particularly colleagues based in historic buildings with C19th/early C20th heating systems, suggest any suppliers of 'heritage' radiator valves similar to the one pictured? Neither we nor our contractor have been able to source aesthetically suitable replacements in the main supplier catalogues so we're hoping that others with similar requirements can point us in a new direction. Thanks very much.

    Posted by: Chris Drake
    on 02-11-2015

  • help needed

    Free Museum Entry

    We're thinking of introducing free entry to the New Forest Centre Museum in early 2016 after decades of charging. Perhaps you've already trialled free entry? Perhaps it worked really well or perhaps not. Either way, we'd be keen to learn from your experiences.

    Posted by: Hilary Marshall
    on 02-11-2015

  • eveything else

    Shop Display Cabinets (x3)

    3 x Large Shop Display cabinets with slat back racking and shelves with under cupboard storage. Available immediately from Eling Tide Mill. Collection only. Contact Helen Robinson on 023 80 424006 or Helen.robinson@totton-and-eling-tc.gov.uk

    Posted by: Helen Robinson
    on 09-09-2015

  • eveything else

    Greetings Card Display Rack

    Light teak greeting card display rack with matching 3 piece shop desk, available now from Eling Tide Mill, must be able to collect. Contact Helen Robinson on 023 80 424006 or helen.robinson@totton-and-eling-tc.gov.uk if you are interested

    Posted by: Helen Robinson
    on 09-09-2015

  • help needed


    I am a volunteer at Emsworth Museum and we currently have a very old version of MODES which is not very user friendly and is not being used to its full ability. I have undertaken to investigate whether we should get the current version or switch to software which will be more suited to volunteer staff who will just be indexing material occasionally. I would be interested in hearing from any other museums run by volunteers about their experience of MODES. Which version of MODES do you have and do you find it easy to use? Do you have one person who deals with the recoding of acquisitions cataloguing and indexing and are all your different categories of materials all put on to the system? Are there any volunteers who have been fully trained on the use of MODES? Is your collection searchable on the web? Lastly would you recommend MODES for museums of our type where there are no full time staff? I would be very grateful for your comments and hope you can don’t mind sparing some time to answer my questions. email ms.taplin@yahoo.co.uk

    Posted by: Marguerita Taplin
    on 17-08-2015

Add new post