> Help Hub

Help Hub

Welcome to the South East Museums Help Hub.  This section is for anyone and everyone working in the museum, heritage, arts and wider cultural sector in the South East, and beyond. 

Whether you need help with something, can offer some support and advice, or just want to put a call out to everyone and introduce yourself – here is the place to do it.

All we ask is that you don’t make personal attacks or use inappropriate language, don’t make references to personal data, and no advertising or promotion of products/services you are trying to sell.  Apart from that, please see this as a useful discussion space where everyone can get involved!

Looking further afield?  Then why not take a look at the national Museum Freecycle UK pages?

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  • help needed

    Venue Partner in Winchester

    Hello Have you got a lovely space and would you like to co host a meditation event with us? We have an adult colouring to live music practise, Music and Mandalas and we are looking to apply for grant funding to offer this in Winchester. We would like a beautiful accessible space with the use of tables and chairs as well as help promoting the event. We offer a really special creative mindfulness practise and the opportunity to bring people to your venue.

    Posted by: Meta
    on 07-12-2017

  • help needed

    Lighting/sound suppliers?

    We are looking to upgrade our lighting in two areas on site, namely the cellar and Tudor Kitchen. We are looking to create the atmosphere of a Tudor kitchen as well as generally upgrade the lighting. We are also looking for a supplier that can create "sounds" to give the effect of a working kitchen. Does anyone have any suppliers they could suggest?

    Posted by: Sally Guile
    on 28-11-2017

  • eveything else

    Display cases

    I have 3 wall mounted display cases that are no longer needed. They would also work well (possibly better) as table top cases. The glass is unlikely to be safety glass. 2 (1 of which I have hopefully attached a photo of) are from 22cm to 12.5 cm deep; c.76cm wide and 231cm long. The other is 22.9-15.5cm deep; 69 cm wide and 173.5cm long

    Posted by: Sarah Chard-Cooper
    on 30-10-2017

  • eveything else

    Free: Museum display cabinet

    We are disposing of two museum display cabinets. This is the larger one. (length 328cm, depth 70cm, height 98.5cm). flat, table-top style display to the top in five sections, each opening individually, with three sections underneath. Can easily be repainted and comes fitted with lighting, although this is quite rudimentary and may need changing depending on what you are putting inside. Available from November 6th and must be taken by December 1st. For collection only.

    Posted by: Inbal Livne
    on 20-10-2017

  • eveything else

    Free: Museum display cabinet

    We are disposing of two museum display cabinets. This is the smaller one. (length 260cm, depth 70cm, height 98.5cm). flat, table-top style display to the top in four sections, each opening individually, with three sections underneath. Can easily be repainted and comes fitted with lighting, although this is quite rudimentary and may need changing depending on what you are putting inside. Available from November 6th and must be taken by December 1st. For collection only.

    Posted by: Inbal Livne
    on 20-10-2017

  • eveything else

    FREE: Retail acrylic shelving and holders

    We have about 6 boxes of acrylic shelving and label holders for anyone interested - free of charge! Please collect from our collection store in Winchester.

    Posted by: Clare Mitchell
    on 13-10-2017

  • help needed

    Looking for a plan chest

    Hello there, We are looking for a plan chest to house some original and reproduction maps. The largest size we have is 130 x 92cm so anything bigger than this would be ideal! We are based in Winchester but are able to collect if further afield! Many thanks indeed, Clare

    Posted by: Clare Mitchell
    on 13-10-2017

  • help needed

    Display cases

    Could anyone recommend a company that supplies museum quality display cases?

    Posted by: Miranda Charalambous
    on 14-09-2017

  • help needed

    Display cases

    Could anyone recommend a company that supplies museum quality display cases?

    Posted by: Miranda Caralambous
    on 14-09-2017

  • help needed

    Display cases

    Could anyone recommend a company that supplies museum quality display cases?

    Posted by: Miranda Caralambous
    on 14-09-2017

  • eveything else

    3 x mannequins complete with stands FREE

    Three unwanted mannequins to be given away by The Rifles Collection in Winchester for FREE to anyone interested. Please contact us in advance so we can arrange a collection date. All three are in very good condition, please email me for images. Collection dates are likely to be Monday to Wednesday 10am to 4pm, but please contact us just in case no one is available.

    Posted by: Richard Whittaker
    on 05-09-2017

  • help needed

    Customer Relationship Management (CRM) software

    Does anyone have any experience of purchasing CRM software and if so, do you have any advice to give? We've been advised that we need to look at using such a system but have no idea where to start with our research! The New Forest Centre is a small/medium size museum and we want to buy something that's appropriate to our needs. Any advice/information would be much appreciated.

    Posted by: Hilary Marshall
    on 01-08-2017

  • help offered

    Natural History and Ethnographic Objects Looking for New Home

    Canterbury Museums and Galleries wish to offer objects from our natural history and ethnographic collections which no longer fit with our Collections Development Policy to other accredited museums. We ask that collectors are responsible for the collection and transport of objects. 520 items from the Natural History collection have been approved for disposal following a collections review, including: mounted Persian fallow deer antlers; a large snake skin; a large number of tropical shells. A full list of these items is available on request. 37 ethnographic items have been approved for disposal following a collections review. A full list of these items is available on request. For more information, please email craig.bowen@canterbury.gov.uk, or coralie.clover@canterbury.gov.uk.

    Posted by: Coralie Clover
    on 14-07-2017

  • help needed

    Staff Training Providers

    Hello everyone, can anyone help by sharing the details of the training providers you use to train staff in DSE and/or manual handling? Any recommendations would be much appreciated.

    Posted by: Alex Flinn
    on 15-06-2017

  • help offered

    OFFER: ClickNetherfield Vista Case with antibandit glass

    ClickNetherfield Vista Case 5000mm long x 1200 wide x 1880mm wide This is a high security case with 11.5mm antibandit glass. Clear glass on all sides - we have applied vinyl graphics to improve the exhibition space (these are quick and easy to remove). Currently located on the first floor of Whitchurch Silk Mill. This case was installed in 2007 and is now offered free to a museum. Due to high security specification this case is very heavy, about 1100kg. Although a ClickNetherfield case, it was installed by About Presentation who may be willing to consult on its removal / transportation. A specification sheet is available from the Mill. Please note to purchase a similar specification case today would cost in excess of £20,000. Dismantling, transport and reassembling the case would be the responsibility of the new owners. The case will be available after 1st September 2017 (when the Mill closes for refurbishment) from Whitchurch Silk Mill, 28 Winchester Street, Whitchurch, Hampshire, RG28 7AL Telephone:01256 892065 Email:sue.tapliss@whitchurchsilkmill.org.uk

    Posted by: Sue Tapliss
    on 10-06-2017

  • help offered

    Free to Collect WW2 Baby/Toddler Gas Hood

    Hertitage Branch at RHQ the Rifles, have available free to any museum that can come and collect it, a WW2 Baby/Toddler Gas Hood as issued by the Govt for ARP measures amongst the population. Complete, intact, good condition overall some rust to rear plate. An interesting piece for any Home Front Presentation or recreated early 1940s scene. Disposal due to irrelevance to our collection policy.Please contact us if you are interested. Inquiries dealt with on a first come first served basis. I look forward to hearing from anyone who is interested.

    Posted by: Major R K Yuill
    on 06-06-2017

  • help offered

    Male Torso Mannequins Free to collect

    RHQ The Rifles, Heritage Branch,at Peninsula Barracks, Winchester have available 6 torso mannequins (male), three with stands, available for any museum that wants them and can collect from our Winchester site. Applications received on a first come first served basis. Looking forward to hearing from anyone who is interested in these free mannequins.

    Posted by: Major R K Yuill
    on 06-06-2017

  • help needed

    Anything Roman please.

    I am an archaeologist working in the education sector, bringing history to life in schools. I am setting up digs at Bodiam & Horam in East Sussex at the moment. I have been very lucky to have had artefact donations from Fishbourne Roman Place and Sussex Archeology but am still in need of Roman era artefacts, including native ware and pre-Roman flint tools to complete our stratigraphies. Am willing to travel anywhere in the South East to collect, do you have anything I can take off your hands please? Check my web site out at www.dig-it-history.uk or at www.facebook.com/dig-it-history Kind regards, Ross J Atabey 07941 315214 ross.atabey@gmail.com

    Posted by: Ross Jehan Atabey
    on 06-06-2017

  • help offered

    OFFER: Two Male Fibreglass Mannequins with sculpted faces

    One adult male and one young boy / adolescent mannequin offered free of charge to Museum or Heritage Site. Would suit open display / diorama. Faces are sculpted and in good condition, arms and legs articulated. One comes with modern nylon wig, the adult male is dressed as a c.1830s weaver / worker. Would prefer to go together, although would separate if required. For collection from Whitchurch Silk Mill, 28 Winchester Street, Whitchurch, HAMPSHIRE, RG28 7AL by 31st August 2017 although sooner if possible. Collection preferred, although we would package for collection by a courier (at your expense) if required. For more images contact Sue Tapliss, Telephone:01256 892065 Email:sue.tapliss@whitchurchsilkmill.org.uk

    Posted by: Sue Tapliss
    on 05-06-2017

  • help offered

    FREE: Freestanding Display Case for Disposal

    Collector must dismantle and remove from Whitchurch Silk Mill in Hampshire by the 31st August 2017 1830mm high x 1300mm wide x 750mm deep Includes • set of pull out lockable drawers • full height costume case with lock • map / poster sliders This would make an ideal sense of place case for showcasing small museum objects, reproduction maps and photographs and even a costumed mannequin. It would need to be dismantled and removed from the second floor of Whitchurch Silk Mill by 31st August, when the Mill closes for refurbishment. The case is free, but collector will be responsible for dismantling and transport. Please contact Sue Tapliss, (01256) 892065 / sue.tapliss@whitchurchsilkmill.org.uk to view

    Posted by: Sue Tapliss
    on 05-06-2017

  • help needed

    Maintenance of humidifiers/de-humidifiers

    We are looking to get new quotes for the servicing of our environmental control equipment and wondered which companies everyone was using?

    Posted by: Katy Ball
    on 30-05-2017

  • help offered

    Roman Brick and Tile

    “Fishbourne Roman Palace is undergoing a disposal of Roman brick and tile from their collections, using the Museums’ Association’s “Disposal Toolkit” as a framework for the process. If your museum has an educational or display need for fragments of Roman brick and tile then please contact Rob on coafish@sussexpast.co.uk outlining what you need, how it will be used and confirming your museum’s Accreditation status”.

    Posted by: Rob Symmons
    on 02-05-2017

  • help needed

    Experience of using MODES Compact

    The museum I mentor is about to upgrade their MODES license - but they are undecided on if to move to MODES Complete or MODES Compact. Do you use MODES Compact? If so, please get in touch to share your experiences with us?

    Posted by: Corina Westwood
    on 21-04-2017

  • help needed

    Victorian Curate's Costume needed

    Dinosaur Isle Museum will be holding an inaugural walk on the Isle the Isle of Wight at Brighstone village on Saturday May 27th, to celebrate the life of the Revd William Fox, Victorian curate of the local church and a famous dinosaur collector. For the walk I would like to be able to borrow a curates long coat, waistcoat and shallow hat. I’m 5’10” tall and have a hat size of 57.5cm. The picture of Fox was taken in his garden about 1870 and shows what I am seeking. Any help appreciated please. Trevor Price, Community Learning Officer. Dinosaur Isle Museum Trevor.Price@IOW.gov.uk

    Posted by: Trevor Price
    on 12-04-2017

  • help needed

    Musuem Case Item Numbers

    Hi All, I am trying to source some small cube or tent like numbers for our display cases to help people identify items. I can currently only find one supplier http://www.dauphin.co.uk/ - does anyone know of others? Any help appreciated.

    Posted by: Helen Ellis
    on 09-03-2017

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