Training and Events

Opportunities and training with a small coloured logo in the title, are those that have been organised, funded and facilitated by the South East Museum Development Programme.

Improving your Retail Offer Training (Dover)

Friday 23rd February 2018

Location: Dover Museum, Market Square, Dover, CT16 1PH

This training day will focus on how to increase retail income and profit and enhance the visitor experience and will include:

1. Stock control and how to measure and monitor shop performance.
2. Range planning. Product sourcing, negotiating with suppliers, bespoke products
3. Customer service skills. Including upselling
4. Visual merchandising. Layout, displays and using props

The day will be aimed at helping trustees, staff and volunteers of small museums with little or no retail experience.

To book your place visit our Event Brite page here