Training and Events
Improving your Retail Offer Training (Dover)
Friday 23rd February 2018
Location: Dover Museum, Market Square, Dover, CT16 1PH
This training day will focus on how to increase retail income and profit and enhance the visitor experience and will include:
1. Stock control and how to measure and monitor shop performance.
2. Range planning. Product sourcing, negotiating with suppliers, bespoke products
3. Customer service skills. Including upselling
4. Visual merchandising. Layout, displays and using props
The day will be aimed at helping trustees, staff and volunteers of small museums with little or no retail experience.
To book your place visit our Event Brite page here.