Training and Events

Opportunities and training with a small coloured logo in the title, are those that have been organised, funded and facilitated by the South East Museum Development Programme.

With Open Arms: Non-user consultation in museums

Thursday 23rd November 2017

Are you looking for better ways to meet the Museum Accreditation requirements to consult with non-users? Or maybe you wonder how to get more from non-user consultations without spending £1,000s? Maybe we can help!

Earlier this year, 4 local museums signed up to join 'Open Arms - Hampshire Solent Non User Consultation Project 2017'. As a result, they planned and delivered new non-user consultation projects with help from Christina Lister, an expert in marketing and consultation. The four project partners are:

Bursledon Brickworks Industrial Museum
St Barbe Museum in Lymington
Fordingbridge Museum
Jane Austen House Museum

Find out how they have been gathering new insights and ideas on a tight budget.

This event will feature two distinct parts. In the morning, we will hear from the project partners about their experience. After lunch, Christina will run a half-day training session for you to learn more about how best to deliver non-user consultation.

Outline Programme

10.00am Arrival & Welcome

10.15am Case studies from the project partners

12.30pm Lunch break

1.00pm 'How to deliver non-user consultation' with Christina Lister

4.00pm End.


This event is open for booking and free of charge for all staff, volunteers and trustees from Accredited Museums or those that are formerly recognised as Working Towards Accreditation (WTA) by Arts Council England in the South East of England.

Register here