Handbook for Heritage Interpreters and Interpretation Managers
The handbook from the European Association of Heritage Interpretation, is a toolkit of guidelines and ideas on how sites can be improved for senior visitors. It provides background information about the role of heritage interpretation and a comprehensive list of essential recommendations.
Co-Design Resources Website from meSch
The meSch project has published a new resource in the form of a website and booklet dedicated to co-design. Here you will find methods, templates, experiences and examples of co-design workshops, as well as a freely downloadable book detailing examples of co-design from meSch, and including “how-to” templates to help you run co-design events at your institution.
Equality, Diversity and the Creative Case – A data report 2012-2015
On Monday 7 December 2015, the Arts Council England's Chair, Sir Peter Bazalgette, delivered a speech on Diversity and the Creative Case at the same time as they published a new report: 'Equality, Diversity and the Creative Case – A data report 2012-2015'.
Museums for visitors: Audience development - A crucial role for successful museum management strategies
'Museums for visitors: Audience development - A crucial role for successful museum management strategies' INTERCOM 2006 Conference Paper by Christian Waltl. One of the resources collated and shared by the Hampshire Solent 'Audience Development' Peer Development Group.
This toolkit has been created by A New Direction to help you teachers and their school more effectively use and promote the arts and cultural education as a critical component of a balanced, exciting curriculum.
Materials from Building Engagement: Creating a School Workshop
Materials from the Kent & Medway Building Engagement session, 'Creating a Schools Workshop' held on Tuesday 3rd February, 2015 at Maidstone Museum.
Materials from Building Engagement: Creating Outreach Sessions
Materials from the Kent & Medway Building Engagement workshop, 'Creating Outreach Sessions' held on Tuesday 9th February, 2016 at Maidstone Museum.
2014 Arts Award Supporter Starter Kit
Trinity College has launched this revised Starter Kit for organisations wanting to become Arts Award Supporters. There is also a new website aimed specifically at Arts Award Supporters.
Materials from Museum Learning Conference: Creative Approaches to Working With Schools
Materials from the regional museum learning conference from the South East Museum Develoment Programme and Artswork bridge, held at the Museum of London on Monday 12th October 2015.
Materials from Building Engagement: Working with Schools
Materials from the Kent & Medway Building Engagement session, 'Working with Schools' held on Thursday 20th November, 2014 at Maidstone Museum.
Audience Research Unit at the Australian Museum
Loads of useful guidance and tools developed by the Audience Research Unit at the Australian Museum. Areas covered include: visitor behaviour, evaluation, research techniques, tips for writing texts and labels and much more.
AIM Visitor Verdict
A free visitor experience benchmarking service for AIM members to improve resilience. Provided by AIM in association with its survey partner BDRC Continental with funding from Arts Council England. Especially designed for museums. Results for your museum are anonymously benchmarked against similar museums. Designed to be sustainable at low cost after Sept 2015.
This toolkit, authored by Tunbridge Wells Museum and Art Gallery, is not intended as an evaluation, or as a simple exercise in sharing best practice. This toolkit has been written to help small museums design their own wellbeing programmes, and is based on a project undertaken with that same thought in mind.
Symposium: Children and World War 1 - programme
This symposium entitled CHILDREN & WORLD WAR ONE: myths, images and engagement will take place on Thursday 23 October at the University of Worcester.
Materials from P2P Dementia Friendly Museums
Materials from the Kent & Medway Peer2Peer session, 'Dementia Friendly Museums' held on Monday 18th January 2016 at Tunbridge Wells Museum & Art Gallery.
Materials from Museum2Museum: 'New Visions for Museums & Public Health
Materials from the Kent & Medway Museum2Museum session, 'New Visions for Health & Well-Being' held on Tuesday 30th September, 2014 at The Beaney in Canterbury.
Cultural Commissioning Programme resources and articles
Cultural Commissioning Programme resources and articles including:
- Heart N Soul case study: Artistic collaboration – how it can enrich socially engaged arts programmes
- Stephen Clift Video Q&A: Why should arts and cultural organisations engage with academics?
- Arts Professional article: Adding Years to Life and Life to Years
- Storifys from our 'Making Connections Events':
Infographics Toolkit - Re:Fresh Project
This fantastic and easy to use toolkit will help you to produce high quality infographics. This is a simple way of getting your point across and persuading staff, volunteers and trustees of the benefits of improving your displays and visitor experience (and they're great for interpretation too!).
Supporting Discover and Bronze Arts Award in Museums
Two leaflets produced in Cornwall to support Discover and Bronze Arts Award in museums. Please note that they need to be printed and folded to make sense!
UCL Museum Wellbeing Measures Toolkit
The UCL Museum Wellbeing Measures Toolkit is a set of scales of measurement used to assess levels of wellbeing arising from participation in museum and gallery activities that has been trialled across the UK. The Toolkit has been designed to help people involved in running in-house or outreach museum projects, evaluate the impact of this work on the psychological wellbeing of their audiences.
Arts Award & Museums - a Case Study
In 2013/14 a group of museums in Cornwall delivered a 12 month programme designed to increase museums’ understanding of and engagement with Arts Award (supported by Arts Council Strategic Support Funds). This paper provides an outline of what they did.
Open to All: Mental Health and Social Inclusion Awareness Training for Museums and Galleries
Training package made available to museum and gallery staff in the UK for the purposes of mental health awareness and social inclusion training, as part of the 'Open to all' project in 2008. The training package was written by Theodore Stickley, Vicky Price and Mark Foster.
Resources from the National Alliance for Museums, Health and Wellbeing
The National Alliance for Museums, Health & Wellbeing is a consortium led by UCL Public and Cultural Engagement and funded by Arts Council England. The consortium's website is a place where information about museums and health can be shared; to improve existing practice, help build resilience and provide resources and support for those individuals and organisations working in this area of activity. You can find news, resources, events, toolkits and examples of good practice for inspiration.
Philosophy for Children - resources and links
Information about Philosophy for Children (P4C) as a learning tool for museums to use with schools and other community groups. P4C is being used successfully ny the Powell-Cotton Museum in Birchington, Kent.
Materials from Museum2Museum: Why Work With Artists? Why Work With Museums? Handouts
Handouts and documents shared by Tunbridge Wells Museum & Art Gallery from the session held on Monday 17th February 2014.
Communication Strategies for the Digital Age Handouts
Presentations given by the speakers Agnes Guylas and Kal Sajad in the second of two social media sessions commissioned by the Kent & Medway Museum Development Programme. Friday 17th January 2014.
Emergency Planning E-Learning Tool
Learn about Emergency Planning with Museum of London's free e-learning resource.
New National Curriculum
A link to the new National Curriculum pages on the government's Department for Education website.
First World War teacher's planning resources
Resources and handouts from a teacher's networking and CPD day held at Dover Castle in November 2013 led by the South East Grid for Learning Associates.
Archaeological Archive Deposition Policy from Renaissance Yorkshire
Archaeological Archive Deposition Policy for Museums in Yorkshire and the Humber.
Frontline Kent What's On data form
Visit Kent's form for all events, activities and exhibitions that you wish to add to the 'Frontline Kent' marketing campaign.
Arts Award Guide 2013
A guide to the Arts Award scheme which is managed by Trinity College London in association with Arts Council England working with 10 regional Bridge organisations.
Shifting Perspectives: Opening up museums and galleries to blind and partially sighted people
This helpful book identifies approaches to key aspects of service delivery which can help improve access to museums and galleries for blind and partially sighted people. It was produced as part of CultureLink, a joint programme by RNIB and the MLA to enable blind and partially sighted people to have greater access to museums and heritage sites and play a greater role in the Cultural Olympiad, in 2012.
Welcoming your blind and partially sighted customers
RNIB have written this factsheet especially for leisure organisations, including museums, to give a better understanding of how to make your services more accessible to blind and partially sighted customers.
Promoting your museum's access and facilities to people with disabilities
If you have worked to make your museum accessible for disabled visitors, then make sure you let people know. Where can you promote your museum to people with disabilities? Here are some websites that give information on arts and heritage venues with disabled access. Some charge for listings, others are free.
A Disability Briefing presentation given by Brighton & Hove Council in November 2013.
Hampshire Solent First World War Centenary funding briefing materials
Materials from Hampshire Solent Museum Development Programme's First World War Centenary funding briefing held at Carisbrooke Castle Museum on 23 January 2014.
Hampshire Solent First World War Centenary networking event materials
Materials from Hampshire Solent Museum Development Programme's First World War Centenary networking event held at Winchester's Guildhall on 23 October 2013.
Kent & Medway First World War Centenary Update event - materials
Materials and presentations from Kent & Medway's Museum Development Programme's First World War Centenary Update event, held at the Royal Engineers Museum on Monday 4th November 2013.
Social Media Essentials Handouts
Presentations given by the speakers Agnes Guylas and Kal Sajad in the first of two social media sessions commissioned by the Kent & Medway Museum Development Programme. Friday 20th September 2013.
World Stories Final Report 2013
The Final Report of the World Stories South East project, run between November 2012-March 2013 and funded through ACE Strategy Support Fund.
Different Stories New Perspectives – Project Booklet, 2010
A community engagement in museums project funded by Renaissance South East. Booklet edited by Helen Derbyshire & Sonia Rasbery, 2010.
Visitor Finder tools and resources from the Audience Agency. Articles, toolkits and case studies on good practice plus practical techniques on how to use evidence to better engage audiences, effect organisational change and influence stakeholders.
Different Stories New Perspectives – Final Report, 2010
The Final Report, by Sonia Rasbery, 2010 - a community engagement in museums project funded by Renaissance South East.
Guidance on accesible toilets
Recommendations and links. Based on notes provided by Cassie Herschel-Shorland, Access and Museum Design Consultant.
SEWS mental health project - report of phase 1, 2008
Written by Jocelyn Goddard, Natalie Chambers, Neil Goddard, and Rebecca Linley for the Surrey, East & West Sussex Museum Development Service, 2008.
VocalEyes - Coming into Focus
Presentation by Judy Dixey and Roz Chalmers of VocalEyes who make the arts accessible to blind and partially sighted people through the medium of audio description.
Josie Gale - FWW Centenary Presentation
Presentation from Josie Gale, (Centenary Programme Museum Liaison Officer for English Regions) describing her role at the Imperial War Museum and about the Imperial War Museum's First World War Centenary Partnership.
Designing a Poster
As part of the World Stories project, Southampton Arts and Heritage developed various resources to support their Work Experience Programme. Degining a poster is not only a good activity for work experience students, but the tips it provides is useful for anyone embarking on poster design.
Work Experience Programme - supervisor notes
Southampton Arts and Heritage developed a Work Experience Programme as part of the World Stories project. This document gives some useful tips to work experience supervisors. It is part of a larger pack. Please contant Southampton City Council for further details.
Youth Forum Toolkit
Toolkit created by St Barbe Museum developed as part of the World Stories project.
How to Set Up a Youth Panel - Ten Top Tips
A Youth Panel can help ensure that your museum’s building, exhibitions, programmes and marketing strategies are youth-friendly. These helpful tips are offered by the Geffrye Museum which has one of the longest-standing and successful youth panels in the museum world.
How to use LinkedIn
Interested in using the LinkedIn social networking site to build relationships for your museum and for yourself? Not sure how to start? Rebecca Clay, Marketing and Audience Development Manager at the Museum of Army Flying, has created a helpful ‘How to’ guide.
Materials from Displays on a Shoestring (Hampshire Solent)
Materials from Displays on a Shoestring (Hampshire Solent) event held at The Willis Museum Basingstoke on 23 January 2015.
Materials from Hampshire Solent 'Making the Most of Social Media' event
Materials from Hampshire Solent 'Making the Most of Social Media' event held at the Royal Marines Museum on 11 December 2013.
Materials from Hampshire Solent 'Artsmark and Museums'
Materials from Hampshire Solent ''Artsmark and Museums' event held at St Barbe Museum & Art Gallery on 4 March 2014.
Materials from Hampshire Solent LAINet curriculum change meeting 29 April 2014
Materials from Hampshire Solent LAINet 'Curriculum change' meeting held at the SEARCH in Gosport on 29 April 2014.
Materials from Hampshire Solent 'Audience research, consultation and evaluation' workshop, 21 October 2014
Materials from Hampshire Solent 'Audience research, consultation and evaluation' workshop, led by Nicky Boyd and held at the Winchester Discovery Centre on 21 October 2014.
Materials from Hampshire Solent LAINet 'Museums for All' seminar 29 September 2014
Materials from Hampshire Solent LAINet 'Museums for All' seminar held at Basing House on 29 September 2014.
Materials from Hampshire Solent 'Teaching History in Primary Schools' event
Materials from Hampshire Solent 'Teaching History in Primary Schools' event held at the Royal Armouries Museum Fort Nelson on 14 November 2013.
Museums Association diversify toolkit
Practical guidance and advice for employers in the museum sector on introducing positive-action schemes and creating a diverse workforce
Working with Diverse Audiences - Engage
Pack designed for museum educators exploring how to work with diverse audiences
MLA Self-Assessment Checklist: Cultural Diversity
Self-assessment tool to help museums, libraries and archives to develop an understanding of their current practice and to encourage positive developments in relation to cultural diversity.
VisitEngland Market Research
VisitEngland publishes useful research into tourism and leisure markets that museums can use both to inform their planning and to provide evidence for advocacy and funding applications. Available reports cover a wide range of topics including: future domestic leisure trends, the impact of the economic downturn on tourism behaviour; visitor satisfaction; and the potential of the 'staycation' phenomenon.
MLA Access for All Toolkit
Self-assessment toolkit designed to enable organisations to develop effective strategies for examining current performance, identify areas for improvement and develop more accessible and inclusive policies and practices.
Basic Access Checklist
A 3-page tick-box check list to start you on the right track on assessing access issues in your museum. This check list is for guidance only it does not constitute a full access audit.
Quick Access Checklist for Volunteer-based Museums
Based on MLA Access for All Self-Assessment Toolkit. This checklist is not definitive; there are always more things organisations can do to improve their services and practices. What follows however is a series of questions for you to consider so your organisation is as positive as possible in serving the widest range of people.
HLF: Thinking about Audience Development
Guidance to help you think about audience development – that is how you can engage more people, and a wider range of people, with heritage.
HLF: Making your project accessible for disabled people
Guidance to help you think about how to improve every aspect of your heritage project so that disabled people, be they visitors, volunteers or staff, can engage as fully as non-disabled people. It provides good practice relating to capital works and activities.
Developing an Audience Research Approach
Useful blog post by Jessica Suess, Partnership Officer, Oxford University Museums, on the Oxford Aspite website, sharing their experience of starting from scratch with a new audience evaluation system. The blog explores the different research methods used and how they ensure that activity takes place that specifically responds to audience research.
How to write an audience development plan
'How to write an audience development plan - issues to consider, research to conduct.' Article by Ben Gammon consultant and prior Head of Audience Development, Science Museum, from Museum ID
Quick access checklists for small, volunteer-based museums
Concise access checklists for small, volunteer-based museums developed by Lyn Gash, Museum Development Manager, Suffolk County Council based on the MLA Access for All Self-Assessment Toolkit. These are simplified tools designed for museums just starting to improve their accessibility. Larger museums, or small ones that are further along their journey to improved access, should use the more comprehensive tools in the MLA toolkit.
GEM (Group for Education in Museums)
Website of the GEM (Group for Education in Museums), a community of professionals who work in the field of education in museums. It contains news, resources, links, notice of events and much more.
Visitor Studies Group
Website of the Visitor Studies Group, a community of professionals who work in the field of visitors studies in a range of cultural and natural heritage organisations. It contains news, resources, links, notice of events and much more.
SWFed resources on audience research, consultation and evaluation
Loads of useful guidance and tools developed or collated by the South Western Federation of Museums and Art Galleries.
Arts Award case study - Project Dinosaur
The aim of this project was to connect the Museum of Natural History to a group of young people who would not otherwise be able to access its collections. By building Arts Award into the project, it enabled young people to build on their existing skills and gain accreditation during their stay in hospital.
Dementia Case Studies [LINK]
This page collects together all the case studies that were submitted as part of the Arts & Health South West Prize 2015 and which share dementia as a common theme.
Becoming a dementia friendly arts venue: A practical guide [LINK]
This guide gives arts venues, of all sizes, the opportunity to pick and choose from practical guidance and to create a dementia-friendly approach tailored to their organisation. It covers three key areas which include community engagement, accessibility and programming as well as providing signposting to key resources and publications and a succinct evidence base that organisations can use to back their proposals to take on this work.
National Alliance for Arts Health and Wellbeing [LINK]
The National Alliance for Arts Health and Wellbeing is a voice and a resource for arts and health activity. Here you will find resources to support your own work, and examples of the ways that creative activity can benefit the health and wellbeing of individuals and communities.
Reawakening the Mind [LINK]
Reawakening the Mind brings together research undertaken as part of Arts 4 Dementia’s landmark pilot, London Arts Challenge (LAC) which was awarded the London 2012’s Inspire mark and represents an invaluable learning stream for arts organisations throughout the UK. The evaluation supports Arts 4 Dementia's belief that challenging creative activities, led by expert trainers in top-quality venues can inspire people with dementia, and help them extend their active lives in their communities.
UCL - Museums on Prescription [LINK]
Museums on Prescription (MoP) is a 3-year research project (2014-17) funded by the Arts and Humanities Research Council investigating the value of heritage encounters in social prescribing. Social prescribing links people to sources of community support to improve their health and wellbeing. MoP will connect lonely older people at risk of social isolation to partner museums in Central London and Kent.
'Open to all' Mental Health and Social Inclusion [PDF]
'Open to all' Mental Health and Social Inclusion Awareness Training for Museums and Galleries, training notes and lesson plans, 2008.
Cultural Education Data Portal [LINK]
The Cultural Education Data Portal aims to bring together and provide easy access to a wide variety of data sources relating to children and young people, demographics, arts, culture and education.
The data portal can be used by researchers, policy makers, and arts and cultural organisations to help support evidence-based planning at a local level, paint a picture of strengths, weaknesses and opportunities for a high quality cultural offer, or simply to gather data and evidence to support funding bids.
The role of social media in engaging international audiences [PDF]
This report reveals preferences regarding types of device and platform used to inform decision making about destinations, preferences regarding professionally produced content or that generated by friends.
Whilst providing useful information for institutions in the UK hoping to attract visitors from inbound tourism, the findings of the report could also be of use to museums and galleries trying to promote their work more generally to international audiences.
Digital R&D Fund Report 2015 [PDF]
The Digital R&D Fund for the Arts is a £7 million fund that has supported collaboration between arts organisations, technology providers, and researchers. The Digital R&D Fund is a partnership between Nesta, Arts Council England and the Arts and Humanities Research Council.